Product Status Definitions

In order to more clearly communicate the status of each InterMountain product, we identify the different states that the project is currently in.

The states and their definitions are:

Taking Reservations: The project has been announced, and is available for Advance Reservations to be placed. If a reservation is placed within the first 90 days, and the project is produced, the customer can be guaranteed their choice of road and number.

Pre-Production: The project has met the minimum required Advance Reservations and final artwork is being prepared for production. Advance Reservations are still accepted.

Needs Reservations: Projects that have been "Taking Reservations" for more than 90 days and have not met the required minimum reservation number for production are moved to this status, and the status box colored red. If you have any interest in the item, Advance Reservations are highly encouraged to help this project proceed.

Queued for Production: Purchase orders have been placed with the supplier. Advance Reservations are still accepted, however customers who placed Advance Reservations prior to this status receive the items first. Quantities may be limited.

In-Production: The production run has been scheduled and is in process. Advance Reservations may still be submitted. At this point quantities may be limited.

In-Transit: The product is being transported to InterMountain. Transit time can be 30-90 days from the time this status changes.

Shipping: The product has been received at the InterMountain facility in Longmont, Colorado and is in the inspection/packing/shipping process.

Pending Cancellation: The project has been identified for possible cancellation. If the minimum reservations are not received within 90 days after the status has changed to "Needs Reservations" the product will be canceled. Advance Reservations are encouraged to help save this project.

Canceled: The project did not receive the required minimum reservations, and has been removed from consideration. The project may be reconsidered at some point in the future, at which time it will be re-announced and moved to the "Taking Reservation" status. Separate HO Scale and N Scale “Canceled Products” sections list a history of all canceled projects.

Since manufacturing is a fluid process, we cannot post anticipated delivery months on the website. Instead we indicate the current status of the project/product, which is updated as new information becomes available.


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